Effective Business Landing Page Examples for Success


Intro
In an era where consumers are bombarded with information at every corner, the significance of a well-crafted landing page cannot be overstated. When entrepreneurs step into the digital realm, their landing pages often serve as the first impressionâmuch like a handshake during a face-to-face meeting. The effectiveness of these pages directly influences engagement and, ultimately, the conversion rates of visitors into loyal customers.
The aim of this guide is to dissect exemplary landing pages that not only catch the eye but also drive action. Entrepreneurs, whether they are launching startups or revamping established businesses, can glean insights from real-world examples. This article will break down the critical elements that make certain landing pages more effective than others, empowering business owners to elevate their online presence and sales.
Let's embark on this journey, exploring the key strategies that underpin successful landing pages and the psychology that makes them tick.
Effective Sales Strategies
A successful landing page doesnât merely showcase a product; it tells a compelling story that resonates with the target audience. Understanding effective sales strategies is essential for any entrepreneur looking to thrive in todayâs competitive market.
Importance of Sales in Business Growth
Sales act as the lifeblood of any organization, fueling growth and innovation. Without a solid sales strategy, even the most brilliant business ideas can flounder.
- Revenue Generation: Simply put, sales bring money into the business. This influx is what allows companies to invest in new projects, hire talent, and expand operations.
- Customer Relationships: Successful sales strategies cultivate long-term relationships. When a customer feels valued, they are more likely to return, creating a cycle of repeat business.
- Market Insights: Sales teams often serve as the ears on the ground, gathering insights about customer preferences and behaviors. This information is invaluable for refining product offerings and marketing tactics.
Techniques for Effective Sales Pitches
Engaging potential customers is a fine art. Employing certain techniques can turn an ordinary pitch into an extraordinary one that captivates and converts.
- Storytelling: Weaving a narrative around your product or service not only makes it more relatable but also memorable. Engage your audience with real-world examples that illustrate the benefits of what you offer.
- Empathy: Understanding your clientâs pain points and articulating how your solution addresses their specific needs is crucial. A pitch that demonstrates empathy goes a long way in building trust.
- Clear Call to Action: After effectively presenting your product, itâs essential to instruct potential customers on the next steps. This could be signing up for a newsletter, requesting a demo, or making a purchase.
"The best sales strategy is one that builds a relationship instead of forcing a transaction."
By honing these techniques, entrepreneurs can craft landing pages that not only attract traffic but also convert visitors into clients.
Trends in Business Sales and CRM
As the landscape of business sales evolves, so too do the strategies and tools available to entrepreneurs. Understanding current trends in business sales and CRM (Customer Relationship Management) can provide a competitive edge.
The Role of AI and Automation in CRM
Leveraging AI and automation is becoming essential for modern CRM systems. These technologies streamline processes, gather data, and enhance customer interactions.
- Predictive Analytics: AI can analyze previous sales data to forecast future sales trends. This helps businesses tailor their strategies and inventory management.
- Personalization: Automation allows for highly personalized marketing messages. A well-timed, relevant message can significantly enhance customer engagement.
- Efficiency: Automating repetitive tasks frees up sales professionals to focus on building relationships rather than crunching numbers.
Future Predictions for CRM and Sales Techniques
Looking ahead, there are several predictions about how CRM and sales tactics will continue to evolve.
- Increased Integration: Businesses will increasingly integrate CRM systems with other tools such as social media, allowing for a more cohesive customer view.
- Focus on Customer Experience: Future sales techniques will center around providing exceptional customer experiences, going beyond traditional selling methods.
- Greater Use of Data: Companies will lean more heavily on data to drive their sales strategies, shifting from instinct-based decision-making to data-driven practices.
By staying informed about these trends, entrepreneurs can adapt their landing pages and sales approaches. This knowledge can lead to better customer relationships and increased conversions.
Understanding the Role of a Landing Page
A landing page serves as the digital storefront for a business, welcoming visitors and influencing their next steps. Itâs more than just a collection of pretty pictures and text; it's about guiding potential customers toward a specific action, whether it's signing up for a newsletter, making a purchase, or simply learning more about a companyâs offerings. Recognizing the role a landing page plays is essential for any entrepreneur looking to craft an effective online presence.
Defining Landing Pages
In simple terms, a landing page is a standalone web page created specifically for marketing or advertising purposes. Unlike traditional web pages that may have links to different sections of a site, a landing page is designed with a single objective in mind. When someone clicks on a linkâbe it from an email, an advertisement, or social mediaâthey land on this focused, dedicated page. The design and content are curated to eliminate distractions, steering users toward a clear and defined action.
Importance in Digital Marketing
In todayâs fast-paced digital landscape, having a well-crafted landing page is vital. It acts as a powerful tool in a marketer's toolkit. The importance can be summed up in various facets:
- Conversion Optimization: Landing pages increase the chances of converting visitors into leads or customers.
- Targeted Messaging: They allow businesses to tailor messages based on the traffic source, which can improve user engagement.
- Data Collection: Capturing leads through forms on landing pages can provide valuable data insights.
Consider this: statistics reveal that companies using optimized landing pages can experience conversion rates that are significantly higher than those using generic pages. This underlines how imperative it is that every entrepreneur understands the dynamics of landing pages.
Key Objectives of Landing Pages
Understanding the core objectives of a landing page is pivotal for any successful marketing strategy. Here are some key goals:
- Maximize Conversions: This is the main goal of landing pages. Whether through sign-ups, sales, or inquiries, the intention is to convert visitors into actionable leads.
- Lead Generation: Gathering visitor information such as emails and names helps businesses nurture potential customers further down the sales funnel.
- Clear Communication: They clarify what your product or service offers, ensuring visitors understand the value proposition quickly.
- Track Campaign Effectiveness: Landing pages make it easier to evaluate the success of specific campaigns through measurable analytics.


"The effectiveness of a landing page is not just in how it looks but in how well it guides a visitor to take action."
In summary, understanding the role of a landing page is the groundwork for any successful online strategy. It shapes how businesses can interact with their audience and maximizes the potential to turn interest into tangible results.
Characteristics of Effective Landing Pages
In the digital world, having a landing page that's as sharp as a tack can make or break your business. A well-structured landing page isn't merely about aesthetics; it's about employing a strategic approach that leads visitors down a specific path towards conversion. The essence of effective landing pages lies in their ability to create a seamless user experience while addressing the specific needs of potential customers.
Clear and Compelling Headlines
The headlines on your landing pages serve as the first impression. Just imagine, if you're walking down the street and see a flashy store signâwouldn't that pique your curiosity? Similarly, your headlines must grab attention the moment a visitor arrives. A clear and compelling headline communicates the value proposition succinctly. It outlines what you offer and ensures your audience understands theyâve landed in the right place.
- Keep it Simple: Use straightforward language. If someone has to squint to understand, itâs a missed opportunity.
- Highlight Benefits: Focus on what's in it for the reader. Why should they care?
- Use Numbers or Questions: Tactics like, "Boost Sales by 50%" or "Want to Save Time?" can work wonders, shaking off the mundane.
In essence, your headline should not just inform but also entice visitors to scroll down and continue engaging.
Streamlined Content Layout
Once the visitor's attention is captured, the layout of your content should guide them effortlessly through the page. A cluttered or chaotic layout may lead to confusion and eventually drive visitors awayânobody wants to navigate through a digital maze. A streamlined content layout fosters clarity, ensuring information is presented logically.
- Visual Hierarchy: Use headers, bullet points, and spacing to create a natural flow.
- Chunk Information: Break content into bite-sized pieces to avoid overwhelming the reader.
- Utilize Visuals: Images, videos, and infographics can convey messages faster than text alone, making it easier for users to grasp essential information quickly.
When executed correctly, a streamlined layout facilitates user engagement, promoting a smoother experience which often leads to higher conversion rates.
Strong Calls to Action
Strong calls to action are the glue that holds landing pages together. These prompts should stand out and encourage visitors to take that crucial next stepâbe it signing up, downloading, or purchasing. A call to action should not only instruct but also inspire a sense of urgency.
- Be Direct: Use clear and active language like, "Join Now!" or "Get Your Free Trial!"
- Sense of Urgency: Phrases such as, "Limited Time Offer" can create a fear of missing out, nudging users to act promptly.
- Strategic Placement: Position calls to action in critical areas. They should be visible without excessive scrolling, guiding users naturally towards conversion.
Remember, a strong call to action can turn curiosity into action, bridging the gap between interest and commitment.
Trust Signals and Social Proof
In todayâs digital age, trust is a currency. Visitors are often skeptical, so incorporating trust signals and social proof is a pivotal aspect of your landing pageâs effectiveness. These elements can validate your claims and reduce perceived risks for potential customers.
- Testimonials and Reviews: Featuring positive feedback from previous users or clients can provide reassurance. When others share their successful experiences, it makes your offering more credible.
- Certifications & Awards: Showcasing any recognitions your business has earned can instill confidence.
- Media Mentions: Icons or links to reputable publications that have featured your brand can enhance your credibility instantly.
"When users see evidence of othersâ positive experiences, theyâre more inclined to trust your product and, consequently, your landing page."
Utilizing these trust elements effectively can make the difference between a visitor leaving the page or completing a transaction.
Analyzing Successful Business Landing Page Examples
Every entrepreneur knows that the digital landscape is a crowded space. With countless options available, standing out can feel like finding a needle in a haystack. Analyzing successful business landing page examples gives us a blueprint on how to create pages that not only attract visitors but also convert them into loyal customers. The pages we explore in this section are not mere visuals; they're strategic tools that utilize specific elements to boost engagement and drive results.
E-commerce Platforms
Case Study: A Leading Online Retailer
When considering a leading online retailer, think about Amazon. What sets it apart is its user-friendly experience. The homepage is not just about aesthetics; it creates a seamless shopping experience where users feel they can find exactly what they need. One stark characteristic is its intuitive search bar, which is always prominent. This simple yet effective feature caters to the shopper looking to save time and effort.
Another unique aspect is the use of customer reviews and ratings. These are more than just details; they guide potential buyers towards making informed decisions, diminishing hesitation at checkout. In an environment where competition is fierce, leveraging social proof can greatly enhance trust, leading to increased sales.
Design Elements that Drive Sales
Examining the design elements of a successful e-commerce landing page reveals several key traits. A significant aspect is the strategic use of white space. It might sound overly simple, but allowing elements breathes eases the user's experience and allows for better focus on products.
Additionally, vibrant and impactful imagery plays a crucial role. Well-chosen visuals not only capture attention but can also evoke emotions and influence purchasing behavior. The balanced integration of imagery and text creates an engaging experience that leads to higher engagement rates.
SaaS Companies
Case Study: Popular CRM Software
Take HubSpot as a prime example of CRM software. Its landing page is exemplary for a reason. The strong emphasis on benefits rather than features helps potential clients immediately understand its value. A key characteristic is the clean layout, where information is segmented into digestible chunks. This allows users to quickly assess options without feeling overwhelmed.
Furthermore, the free trial offer is a unique feature that lowers the barriers to entry. It empowers prospective customers to explore the software without a commitment, which can lead to higher conversion rates. However, itâs worth noting that managing trials can come with challenges in terms of user retention.
Best Practices in Lead Generation


Focusing on lead generation essentials, landing pages from SaaS companies usually employ various best practices. Key characteristics include clarity in messaging. Within mere seconds of landing, visitors should understand the core value your service can deliver.
Another unique approach is utilizing engaging multimedia content, like explainer videos. These cut through the noise, clearly presenting value propositions that resonate with potential clients. Still, like any tactic, it requires regular updates and optimization to stay relevant and effective.
Local Businesses
Case Study: A Restaurant's Online Menu
Letâs shift gears to local businesses. Case in point: a restaurant's online menu can dramatically influence decisions. A key characteristic here is visual appeal. Attractive photos of dishes can make mouths water and encourage diners to visit.
Moreover, the ease of navigating the menu is another significant factor. Visitors should locate information, like hours or special offerings, without jumping through hoops. This contributes to an overall positive impression, fostering a desire to not only order online but also dine-in.
Engagement Through Local SEO
Lastly, letâs consider engagement through local SEO. Local businesses thrive on visibility in nearby searches. Effective landing pages incorporate relevant keywords, local landmarks, and community-focused content that connect with the audienceâs immediate environment. This draws in foot traffic and encourages engagement.
A strong characteristic in this area is fostering community through events or promotions, which can create loyal customer bases. Yet, managing SEO optimally requires ongoing training and knowledge about changes in search engine algorithms.
As you analyze various landing pages, remember that each segment contributes to an overarching strategy. Learning from successes ensures that your business can navigate the digital landscape with savvy and skill.
In sum, successful landing page examples serve not only as style guides but also as strategic roadmaps. Each element, from design to engagement, tells a story of what works in the digital age, providing insights that can set the foundation for a successful entrepreneur's website.
Essential Design Principles for Landing Pages
In the digital marketplace, a landing page is not just a pretty face; itâs the gateway to conversions and deeper engagement. Essential design principles play a crucial role in determining how users interact with a landing page, ultimately influencing whether they click that enticing call-to-action or bounce off into the vast expanse of the internet. A well-structured landing page can mean the difference between gaining a loyal customer and losing one forever. Letâs delve into some key design elements that entrepreneurs need to consider.
Color Psychology and Branding
Color is arguably one of the most important aspects of landing page design, right up there with content and layout. Different hues evoke distinct emotional responses; for instance, blue often suggests trust, while red can stir excitement. When an entrepreneur thoughtfully selects colors that align with their brandâs personality, two things happen:
- Brand Recognition: Consistency in color use strengthens brand identity.
- User Behavior: The right color palette can guide actions; for example, a contrasting color for a call to action draws the eye and encourages clicks.
Research indicates that up to 90% of snap judgments about products can be based on color alone. So, being strategic here is worthwhile.
Typography and Readability
Letâs face it: If users canât read the text, theyâre going to pass on your landing page faster than a hot knife through butter. Typography goes beyond just choosing a font; it involves creating an easy-to-read, aesthetically pleasing experience. Here are some points to think about:
- Font Legibility: Sans-serif fonts are often best for digital screens because theyâre cleaner and easier on the eyes. Examples include Arial or Helvetica.
- Hierarchy: Clearly differentiating between headlines, subheadings, and body text helps users navigate the page with ease. When users can skim your page and get the gist quickly, they are more likely to engage.
Moreover, always keep in mind the ideal readability score, which should balance complexity and simplicity.
Responsive Design for Mobile Users
Nowadays, having a striking desktop landing page is simply not enough. With over half of web traffic coming from mobile devices, responsive design canât be an afterthought. Hereâs what to consider:
- Fluid Grids: Ensure your content adapts seamlessly to different screen sizes. Elements must move and resize responsively without compromising usability.
- Touch-Friendly Navigation: Buttons and links need to be adequately spaced for tap selection. If someoneâs struggling to click a button on a tiny screen, they probably wonât hesitate to go hunting elsewhere.
- Speed Optimization: Mobile users are notoriously impatient. A landing page that takes too long to load can see conversion rates plummet. Compress images, minimize code, and capitalize on caching techniques.
As data suggests, a 1-second delay in page loading can lead to a 7% reduction in conversions.
By weaving these design principles into the fabric of your landing pages, youâre not just enhancing their appearance but also their effectiveness. The result? Increased engagement and conversions that help your business thrive.
Crafting Unique Value Propositions
In the crowded marketplace, entrepreneurs are tasked with more than just selling products or services; they need to carve out a unique identity that captivates their target audience. This is where the craft of Unique Value Propositions (UVPs) comes into play. A well-articulated UVP does not merely describe what you offerâit resonates with customers on a personal level and distinguishes your business from the competition. In the context of landing pages, a compelling UVP serves as a magnet, drawing in visitors who are eager to learn more about how your solution meets their specific needs.
Identifying Customer Needs
The foundation of a strong UVP begins with a deep understanding of your customers. If you canât pinpoint what makes them tick, your UVP is likelier to miss the mark. Identifying customer needs involves more than gathering demographic dataâitâs about diving into the attitudes, pain points, and aspirations of your target audience.
Consider these approaches:
- Surveys and Feedback: Open-ended questions that prompt responders to share their thoughts in free form can yield insights that close-ended queries often overlook. Listen for patterns in their responses.
- Market Research: Analyzing competitors and industry trends can illuminate gaps your product can fill. Look for areas that are underserved.
- Customer Personas: Develop detailed profiles of archetypical customers. What challenges do they face? What motivates them?
Focusing on these elements can yield a treasure trove of insights that shape your landing page messaging.
Differentiating from Competitors
Once youâve identified customer needs, the next step is differentiating your offer from rivals. This can be quite the uphill battle, especially in saturated markets where many businesses purport to deliver similar solutions. However, a well-crafted UVP emphasizes how your offering doesnât just suffice, but excels.


Hereâs how to highlight your differentiation:
- Specificity: Avoid broad statements like "best service ever". Instead, specify unique features that your product delivers. For example, if you provide eco-friendly packaging, say soâdonât let customers guess.
- Emotional Connection: Connect on an emotional level. If your service alleviates stress or saves time, articulate this impact in relatable terms. Itâs about selling the vision, not just the product.
- Customer-Centric Communication: Your language should focus on the customer rather than the business. Phrases like "we understand your need for" can help bridge that gap.
âYour UVP isnât about you; itâs about them.â
Utilizing these strategies equips entrepreneurs with tools to shape landing pages that not only articulate a UVP but do so in a way that aligns with what the customer genuinely cares about. The results can be transformative as it drives engagement, nurtures trust, and increases conversion rates.
Testing and Optimizing Landing Pages
In the realm of online business, having a well-designed landing page can significantly impact engagement and conversion rates. However, creating an effective landing page is only half the battle. Continuous testing and optimization are crucial to ensure that the page performs at its best. With evolving consumer behavior and preferences, what works today may not resonate tomorrow. This dynamic landscape means that entrepreneurs need to be proactive, utilizing data-driven approaches to refine their landing pages over time.
Effective testing not only helps in identifying which elements of the landing page are working but also reveals areas of improvement. A thoughtful approach to optimization leads to better user experiences, helping to convert visitors into customers. In this section, we will dive deeper into two essential aspects of testing and optimizing landing pages: A/B testing and the analysis of user behavior through analytics tools.
A/B Testing for Effective Results
A/B testing is the practice of comparing two versions of a webpage to determine which one performs better. At its core, the goal is to isolate variables and assess their effectiveness in driving desired outcomes. This could mean checking whether a different headline generates more clicks or if a change in button color leads to increased sign-ups.
Hereâs a quick guide to running a successful A/B test:
- Identify the Objective: Before testing anything, clarify what you want to achieve. It could be increasing click-through rates, boosting sign-ups, or enhancing user engagement.
- Choose a Variable to Test: Focus on one element only. It could be the headline text, call to action phrasing, or even the arrangement of images.
- Create Two Versions: Develop the original version, known as the control, and a second version with the change applied.
- Split Your Audience: Randomly direct half of your visitors to the original and half to the new version. This ensures that the results are statistically sound.
- Analyze the Results: After the test runs for a stipulated time, assess which version achieved the goal more effectively. Look for statistical significance before making any decisions.
A/B testing is not just about finding what works; itâs about uncovering the preferences of your users.
By regularly conducting A/B tests, entrepreneurs can keep their landing pages fresh and responsive to user needs. This kind of iterative approach fosters a culture of continual improvement, which is essential for staying contemporary in business.
Analyzing User Behavior with Analytics Tools
To truly understand the effectiveness of a landing page, it's imperative to analyze user behavior. This involves delving into data provided by analytics tools such as Google Analytics or Hotjar. These platforms enable a granular look at how visitors interact with your page, informing better design and strategic choices.
Here are some vital aspects you can analyze:
- Bounce Rate: Determining the percentage of visitors who leave without taking action can highlight whether your landing page captures attention.
- Session Duration: Longer visits often indicate engaging content. Short visits, conversely, can signify a disconnect between user expectations and what is delivered.
- Click Paths: Understanding the sequence of actions users take on your landing page helps in identifying potential hiccups in the user journey.
- Heat Maps: Tools that visualize where visitors click and scroll can provide valuable insights into which elements attract the most attention.
By integrating insights from analytics tools, entrepreneurs can make informed decisions to tweak landing page elements. Adaptations could range from modifying content to reevaluating the entire layout based on user preferences.
The Future of Landing Pages in Business Strategy
As businesses evolve and the digital arena becomes ever more complex, the significance of landing pages in overall business strategy canât be overstated. These pages act as the gateway between potential customers and the products or services, playing a crucial role in shaping user experience and influencing purchasing decisions. The future trajectory of landing pages will not merely hinge on aesthetic appeal or basic functionality; rather, itâs the integration of innovative technologies and consumer-centric approaches that will define their efficacy in driving sales and engagement.
AI and Personalization Trends
Artificial Intelligence is redefining how businesses approach customers. Itâs like having a finely-tuned compass that directs strategies toward user preferences. Anticipating customer needs and personalization are set to become the cornerstones of landing page design. By employing AI algorithms, companies can analyze vast troves of data to deliver tailored experiences that resonate with individual visitors.
For example, customization can manifest in various forms:
- Dynamic Content: Personalization based on user behavior, preferences, and location can create a dynamic landing experience that speaks directly to the individual.
- Product Recommendations: Using AI to analyze user activity allows businesses to suggest products that are more likely to appeal to them, thereby increasing conversion rates.
- Chatbots: Instant engagement through AI-driven chatbots can answer questions in real-time, enhancing user interaction and satisfaction.
The blend of AI and landing pages is not a one-off trend; itâs rapidly becoming a necessity. As businesses leverage these tools, they can expect not just higher engagement rates, but also an enhanced ability to convert visitors into loyal customers.
Integrating Landing Pages with Marketing Funnels
The marketing funnel is a crucial concept in understanding how a potential customer transitions from awareness to decision-making. Seamless integration of landing pages within these funnels is paramount for achieving optimal conversion rates. The aim is to guide users smoothly through each phase of their journey, minimizing friction and maximizing relevance.
Key Strategies for Effective Integration:
- Consistent Messaging: The landing page should echo the messaging and value propositions of the marketing campaign that brought users there. Consistency builds trust and reduces bounce rates.
- Clear User Pathway: Design the landing page to clearly reflect the next steps in the funnel. Use calls-to-action that guide users effectively, steering them toward making a decision.
- Analytics for Optimization: Monitor user behavior on landing pages through analytic tools. This allows businesses to identify drop-off points in the funnel and make necessary adjustments to keep potential customers engaged.
"A well-structured landing page furthers the marketing funnelâs goals, reinforcing the relationship between consumer intent and business objectives."
The future of landing pages encompasses a blend of sophisticated technology and strategic integration within business models. By focusing on personalization through AI and synergizing with marketing funnels, businesses can cultivate a more engaging online space that not only attracts visitors but converts them into customers. This evolution will not only enhance sales but will also enrich the customer experience, solidifying the business's position in the market.
Ending: Key Takeaways for Entrepreneurs
In the fast-paced world of online business, landing pages are not just a technical requirement; they are a vital part of your strategy. Drawing from our discussions, here are a few key takeaways that can help entrepreneurs refine their approach to landing pages.
- Clarity is Key: A good landing page speaks clearly to its audience. Whether itâs about selling a product or capturing leads, clear messaging can significantly impact engagement rates. Avoid jargon and stick to a language that resonates with your target audience.
- Visual Appeal Matters: The design of your landing page can be a game changer. Good use of color psychology, typography, and layout creates a welcoming atmosphere, keeping visitors on your page longer. Consider how design elements align with your brand identity.
- Powerful Calls to Action: Itâs not just about drawing visitors in; itâs about turning them into customers. Strong, well-placed calls to action can make all the difference. Use actionable language and make them stand out visually so they canât be missed.
"Design is not just what it looks like and feels like. Design is how it works." - Steve Jobs
- Leverage Trust Signals: Establish trust through testimonials, reviews, and security badges. These elements serve as social proof, signaling to potential customers that your business is credible and reliable.
- Iterative Testing: Landing pages are not set in stone. A/B testing allows you to experiment and find out what resonates with your audience. Whether itâs trying different headlines, images, or layouts, consistent testing and optimizing can lead to better conversion rates.
- Alignment with Marketing Goals: Your landing page should reflect your broader marketing strategy. Make sure the content, design, and objectives of the landing page align with your overall goals, whether theyâre brand awareness, lead generation, or direct sales.
- Stay Current with Trends: The digital landscape is ever-evolving, and staying abreast of changesâespecially in AI and personalizationâcan give you an edge. Adapting to new technologies and consumer behaviors can enhance user experience and increase conversion potential.
By comprehending these key elements, entrepreneurs can create landing pages that not only attract visitors but also convert them into loyal customers. Addressing customer needs while differentiating from competitors is essential for success in this arena.
In summary, a successful landing page acts as a bridge connecting the visitor's problem and your solution, facilitating not just sales, but long-term customer relationships. As you build or refine your landing pages, keep these takeaways in mind to guide your efforts toward better performance and greater business success.